live FAQ — answers to all questions about deposits, betting and games

Yes, on live you can set your own daily, weekly or monthly deposit limit. Once a limit is in place, it becomes much harder to spend beyond your budget. To change a limit, contact live chat — reducing a limit takes effect immediately, but increasing one requires a waiting period.

live's 24/7 support team is always available. Beyond that, for mental health and addiction support in Bangladesh you can contact the National Mental Health Helpline (Kaan Pete Roi — 01779-554391) or the psychiatry department of any government medical college hospital. Seek help before the problem gets worse.

A cooling-off period lets you take a break from your account for a set time (for example 24 hours, 1 week or 1 month). If you activate self-exclusion, the account cannot be reopened before the chosen period ends. To enable either option, send a written request to the live support team — it will take effect as soon as the request is received.

You must be at least 21 years old to take part in any casino or betting activity on live. Age is verified during account verification using a national ID card or passport. If anyone under 21 registers, the account will be cancelled and the deposited funds returned.

A few common signs: betting more than your budget, gambling repeatedly to recover losses, losing focus on family or work, and feeling restless or irritable when not gambling. If you notice any of these in yourself, contact live support or activate a cooling-off period.

Log in to your account, go to the deposit option and select bKash. Make the payment from your bKash app to the merchant number shown. Save the payment reference number — you will need it if there is a problem. The minimum deposit amount is ৳500. Your balance is usually updated within a few minutes of payment confirmation.

First check the transaction history in your bKash or Nagad app to confirm the money was deducted. If it was, contact live's 24/7 live chat with the transaction ID and a screenshot of the payment. Most issues are resolved within 15–30 minutes.

The minimum deposit on live is ৳500 for all payment methods. Sending less than this will cancel the transaction and return the money. The same minimum applies for the welcome bonus — a first deposit of ৳500 or more receives a 100% bonus, up to ৳8,000.

Choose the Nagad option on the live deposit page. Use the "Payment" option in the Nagad app to send the required amount to the number shown. Use "Pay" or "Merchant Payment" rather than personal Send Money, otherwise the transaction may not be detected. Minimum ৳500.

live accepts deposits through five methods: bKash, Nagad, Rocket, Upay and bank transfer. For bank transfers, major banks such as Dutch-Bangla Bank, BRAC Bank or Islami Bank are convenient options. The minimum deposit is ৳500 for all methods.

Popular cricket markets on live include: match winner, first innings total runs, top batter, wicket number, method of next wicket, over/under runs and runs in a specific over. The most markets are available for BPL and national team T20 matches. The number of markets may vary by match.

Multiply your stake by the decimal odds to get the total return. For example: Team A to win, odds 3.00 — a ৳1,000 bet returns ৳3,000 in total (৳2,000 profit + ৳1,000 stake). Fractional odds 2/1 and American odds +200 give the same result. If Team B wins, the ৳1,000 is lost.

Yes, live in-play betting allows you to place bets after the match has started. Odds change based on the batting team's run rate, after a wicket falls or at the end of the powerplay — making the right call at those moments can present good opportunities. In-play markets can close quickly, so confirm your bet in time.

If a match is declared no result due to rain or any other reason, bets on the match winner market are generally voided and the stake is returned. If the result is determined by the DLS method, settlement follows the declared result. See the terms and conditions for the settlement rules of specific markets.

In a multi bet or accumulator, the odds of all selections are multiplied to get the combined odds. For example: three selections at 1.50 × 1.70 × 1.80 = 4.59 combined odds — a ৳100 bet returns ৳459 if all selections win. However, if even one selection loses, the entire ৳100 is lost. The risk is higher, but so is the potential return.

Yes, for security purposes the name on your live account and the destination wallet — bKash, Nagad, Rocket or Upay — must be registered under the same person's name. Withdrawal requests to third-party numbers are not accepted. This rule helps prevent fraud.

live's payment processing runs seven days a week, around the clock. Withdrawals at night or on Friday–Saturday are generally completed within 30 minutes to 3 hours. Bank transfers may take a little longer outside banking hours.

The minimum withdrawal on live is ৳500. Requests below this amount will not be processed by the system. You can withdraw at any time as long as your balance is at least ৳500 and any bonus wagering requirements have been met.

Withdrawals are normally completed within 3 hours. If yours has been pending longer than that, contact live chat with the request number and amount. Sometimes a payment is held because account verification details are missing or bonus wagering is incomplete — the support team will explain.

In Baccarat you bet on one of three outcomes: "Player", "Banker" or "Tie". Two hands are dealt; the hand whose total points are closest to 9 wins. 10s and face cards are worth zero. You can play this game in real time with a live dealer in the live Casino. It is very popular due to its simple rules and fast pace.

Yes, live Casino runs well on smartphones and tablets through a browser — no separate app needed. Video-streaming games (Baccarat, Roulette, Teen Patti) require a good internet connection (4G or Wi-Fi) for a smooth experience. A live app for Android and iOS is also available through official channels.

Yes, both live Teen Patti and Andar Bahar are available. In Teen Patti each player receives three cards and the best hand wins. In Andar Bahar a "joker" card is placed and you bet on whether the next matching card will appear on the Andar (left) or Bahar (right) side. Both games are simple and fast-paced.

live Casino has multiple tables to suit different budgets. Lower-limit tables let you start with smaller bets, while higher-limit tables are available for more experienced players. The limits for a specific table are visible in the game lobby before you enter.

European Roulette has 37 slots numbered 0 to 36. American Roulette adds an extra 00, making 38 slots in total, which raises the house edge slightly. live Casino generally offers European Roulette, which is mathematically a little more favourable for the player.